Central Bank Of Uae Complaints

Via email write to us on contactus cbi ae.

Central bank of uae complaints. You may reach us through your preferred channel. The uae central bank. The competition and consumer protection commission s ccpc personal finance website has a step by step guide to help you should you wish to make a complaint against a regulated financial service provider. The officers will coordinate progress made on resolving the complaints and keep the central bank updated on the measures initiatives adopted to satisfy the customer.

The central bank does not investigate individual complaints. By filling in the contact us form. The federal law no. The central bank of the uae cbuae promotes financial and monetary stability efficiency and resilience in the financial system and the protection of consumers through effective supervision that supports economic growth for the benefit of the uae and its people.

It is responsible for keeping banking customers in the loop working towards protecting consumer rights as well as moderating discussions related to issues that may arise between the member banks and their customers. Uae central bank s consumer protection division addresses all the raised complaints published. The central bank urges consumers in the uae to lodge a complaint if they think a financial institution has been misleading or deceiving them holding back documentation delaying remittances dealing in unfair practices violating consumer protection laws and regulations or is discriminating against them in issuing a loan. The uae has made keen efforts to ensure the consumer s confidence in the market and to create a fair relationship between consumers and businesses.

24 of 2006 on consumer protection defines consumer s rights and obligations and outlines certain protection measures to fight monopoly overpricing and fraudulent commercial activities against consumers. On 600544440 within uae or 971 4 503 9000 outside the uae and one of our customer care agents will be happy to take your feedback and log your complaint. February 09 2020 16 56 compiled by huda tabrez digital content specialist 1 of 23. The uae central bank is developing the financial consumer protection regulatory framework which it intends to move quickly in order to help consumers make choose the right products.